Current Vaccinations / Veterinarian Information: By signing this contract, owners verify their pets are_current on Rabies, Distemper and Parvovirus. Proof of Vaccination or current Titer testing shall be provided to Best Buddies Dog Grooming Bay Area upon request.

 

Aggressive or Dangerous Pets: Owners MUST inform Best Buddies Dog Grooming Bay Area if your pet(s) bite, has bitten, or is aggressive to people, other pets or specific grooming procedures. Muzzles may be used if necessary. Muzzling will not harm your pet and protects both the pet and the groomer. Best Buddies Dog Grooming Bay Area reserves the right to refuse/stop services for such pet(s) at any time before or during the grooming process and charge a handling fee for Aggressive Dogs in addition to the regular grooming charge. If the pet should bite, the owner agrees to be responsible for any and all related medical bills, recovery costs, loss of income and equipment damage.

 

Health, Medical Problems & Senior Pets: Grooming procedures can sometimes be stressful, especially for a senior or ill pet or pet and can expose hidden medical problems or aggravate a current one during or after the groom. Because these pets have a greater chance of injury, these pets will be groomed for cleanliness and comfort. In the best interest of your pet this contract/agreement will give Best Buddies Dog Grooming Bay Area permission to obtain immediate veterinary treatment for your pet should it be deemed necessary. We will do our best to contact you first then take your pet to your authorized Veterinarian. It is agreed that all expenses for Veterinary care will be covered by the pet's owner upon signing this contract/agreement.

 

Mat Removal: Pets with matted coats need extra attention during their grooming session. Mats left in a pet’s coat only grow tighter, and can strangle the pet's skin, or eventually tear it open. Best Buddies Dog Grooming Bay Area does not wish to cause serious or undue stress to your pet and will not continually de-mat your pet for you. Mats can be very difficult to remove and may require the pet to be shaved. When necessary, removing a heavily matted coat includes risks of nicks, cuts or abrasions due to warts, moles or skin folds trapped in mats. Heavy matting can also trap moisture and urine near the pet's skin allowing mold, fungus or bacteria to grow, causing skin irritations that existed prior to the grooming process. Torn skin from mats can also harbor maggots. After effects of mat removal procedures can include itchiness, skin redness, self-inflicted irritations or abrasions and failure of the hair to re-grow. Shaved pets are also prone to sunburn and should be kept out of the sun until the hair grows sufficiently to protect the skin. In some cases, pets may also exhibit brief behavioral changes. Prevention is the best defense against matting by scheduling regular grooming appointments. There is an extra charge for dematting.

 

Puppy's first Haircut: The first grooming experience for a puppy (or any age dog) requires patience and understanding. More time may be necessary to work with younger pets. Gradually adding steps to the grooming process on a regular basis will help to minimize any potential stress. Owners can help their pets accept grooming by regularly massaging pet's paws as well as brushing & combing their coats. Frequent handling of paws can help pets better accept nail clipping or trimming around the feet.

 

Accidents: There is always the possibility an accident could occur. Grooming equipment is sharp, even though we use extreme caution and care in all situations, possible problems could occur including cuts, nicks, scratches, quacking of nails, etc. In most cases this can happen when a pet is wiggling or moving around. If you arrive to pick up your pet and they are still being groomed, please do NOT talk to them or allow him/her to see you. Every effort will be made to ensure your pet is groomed as safely as possible, but an excited pet can be dangerous to continue to work on. If you insist on talking to your pet, or the groomer, we reserve the right to end the grooming session, even if the groom is not completed, and the full grooming price will be charged.

 

Parasites: If you suspect your pet has fleas or ticks, prompt and thorough action on YOUR part will be needed. Flea infestations can lead to tapeworm and other health problems. We do offer effective products and can apply treatment if requested. If fleas or ticks are found during the grooming process, your pet will receive a flea bath to kill the parasites and an extra charge will be applied. Ticks found will be removed and an additional charge may be applied. If ticks are found, we strongly suggest you have your pet tested for Lyme Disease or other tick-borne illnesses. Please note that parasites are a health hazard to your pet as well as to humans.

 

Hold Harmless Agreement: By signing this contract you (or your Agent) agree to hold Best Buddies Dog Grooming Bay Area, it's owners, operators, employees, officers and directors harmless from any damage, loss, or claim arising from any condition of the undersigned pet, either known or unknown to Best Buddies Dog Grooming Bay Area It is also further understood and agreed the terms of this agreement can change at any time, without notice, and will overwrite any and all prior signed contracts or releases.

 

Late Pick-Ups: Please be on time to pick-up your pet(s). We work by Appointment and do not have the staff or facilities for your pet to stay after the groom has been completed. To enforce this policy, a kennel fee may be added to your invoice.

 

No-shows & Cancellations: No shows, last minute cancellations (less than 24 hours’ notice) or continual re-scheduling is subject to a FEE PER PET, which will be added to your next appointment. You may reserve another appointment by credit card for a full groom and the no-show fee. We understand there are emergency situations and will work with you, but not on a continued basis. Please be respectful of our time as we are a by-appointment business, and another client could have taken your appointment if we knew. 

Please note – No show or Last-Minute Cancellations during Holiday weeks will result in $45 no show fee and pre-payment may be needed prior to ALL future appointments.

 

Returned Check Policy: Checks that are returned are subject to a $30.00 Service Fee. Future appointments must be paid in cash or credit card PRIOR to the start of your pet’s next appointment. 

 

 

I have read and agree to the policies of Best Buddies Dog Grooming Bay Area for my pet (s). A copy is available upon request for your records. 

 

Name_________________________________ Date:________ 

 

Pet’s Name (s):_______________________________________

 

Note: This form will automatically apply to any and all additional pets acquired by above Pet Owner, or the owner who agreed with this online form from our website. 

 

 

Best Buddies Dog Grooming Bay Area